How does Customer Service Representatives pay in Worcester, MA-CT compare to the national average?

Worcester, MA-CT Customer Service Representatives salaries are 14% above the US national median of $39,680 per year.

What is the salary range for a Customer Service Representatives in Worcester, MA-CT?

Customer Service Representatives salaries in Worcester, MA-CT range from $34,580 (10th percentile) to $62,980 (90th percentile) per year, per 2023 BLS OEWS data.

Customer Service Representatives Salary in Worcester, MA-CT

SOC 43-4051 · Metropolitan Area · 2023 BLS OEWS

The median salary for a Customer Service Representatives in Worcester, MA-CT is $45,080 per year as of 2023. That works out to roughly $21.67 per hour. This is 14% above the national median of $39,680. 4,830 people work as Customer Service Representatives in Worcester, MA-CT. Wages have grown 16% since 2019, when the median was $39,010.

Median Annual Salary

$45,080

Mean Annual

$47,840

Median Hourly

$21.67

Total Employed

4,830

Salary Distribution

$35k

10th

$38k

25th

$45k

Median

$54k

75th

$63k

90th

How This Compares

Worcester, MA-CT

$45,080

this metro

Massachusetts

$47,340

you earn -5% vs state

United States

$39,680

you earn +14% vs US

Salary Trend

View data table

Year	Median Annual	Mean Annual	Employment
2023	$45,080	$47,840	4,830
2022	$42,280	$45,710	5,300
2021	$38,460	$45,200	4,920
2020	$40,270	$43,510	5,690
2019	$39,010	$42,290	5,990

Related Office and Administrative Support Occupations Jobs in Worcester, MA-CT

Other occupations in the same group, sorted by salary.

Executive Secretaries and Executive Administrative Assistants	$69,860
First-Line Supervisors of Office and Administrative Support Workers	$68,080
Postal Service Clerks	$59,850
Procurement Clerks	$59,040
Postal Service Mail Carriers	$57,300
Production, Planning, and Expediting Clerks	$57,300

View all Office and Administrative Support Occupations jobs in Worcester, MA-CT →