Customer Service Representatives Salary in Waterloo-Cedar Falls, IA
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Waterloo-Cedar Falls, IA is $40,520 per year as of 2024. That works out to roughly $19.48 per hour. This is 5% below the national median of $42,830. 1,410 people work as Customer Service Representatives in Waterloo-Cedar Falls, IA. Wages have grown 36% since 2014, when the median was $29,850.
Median Annual Salary
$40,520
Mean Annual
$43,760
Median Hourly
$19.48
Total Employed
1,410
Location Quotient
0.94
Average concentration
Salary Distribution
How This Compares
Waterloo-Cedar Falls, IA
$40,520
this metro
Iowa
$44,990
you earn -10% vs state
United States
$42,830
you earn -5% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $40,520 |
| 2023 | $39,070 |
| 2022 | $36,610 |
| 2021 | $37,250 |
| 2020 | $35,450 |
| 2019 | $34,010 |
| 2018 | $33,440 |
| 2017 | $31,720 |
| 2016 | $31,200 |
| 2015 | $30,770 |
| 2014 | $29,850 |
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