WageDepth

Customer Service Representatives Salary in Utica-Rome, NY

SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS

The median salary for a Customer Service Representatives in Utica-Rome, NY is $44,420 per year as of 2024. That works out to roughly $21.36 per hour. This is 4% above the national median of $42,830. 1,840 people work as Customer Service Representatives in Utica-Rome, NY. Wages have grown 57% since 2014, when the median was $28,360.

Median Annual Salary

$44,420

Mean Annual

$46,500

Median Hourly

$21.36

Total Employed

1,840

Location Quotient

0.89

Average concentration

Salary Distribution

$32k
10th
$36k
25th
$44k
Median
$53k
75th
$64k
90th

How This Compares

Utica-Rome, NY

$44,420

this metro

New York

$47,840

you earn -7% vs state

United States

$42,830

you earn +4% vs US

Salary Trend

View data table
Year Median Annual
2024 $44,420
2023 $39,890
2022 $37,970
2021 $37,190
2020 $32,690
2019 $30,400
2018 $28,660
2017 $27,950
2016 $27,040
2015 $29,980
2014 $28,360

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