How does Customer Service Representatives pay in Springfield, MA-CT compare to the national average?

Springfield, MA-CT Customer Service Representatives salaries are 13% above the US national median of $39,680 per year.

What is the salary range for a Customer Service Representatives in Springfield, MA-CT?

Customer Service Representatives salaries in Springfield, MA-CT range from $32,770 (10th percentile) to $61,070 (90th percentile) per year, per 2023 BLS OEWS data.

Customer Service Representatives Salary in Springfield, MA-CT

SOC 43-4051 · Metropolitan Area · 2023 BLS OEWS

The median salary for a Customer Service Representatives in Springfield, MA-CT is $44,880 per year as of 2023. That works out to roughly $21.58 per hour. This is 13% above the national median of $39,680. 5,120 people work as Customer Service Representatives in Springfield, MA-CT. Wages have grown 16% since 2019, when the median was $38,560.

Median Annual Salary

$44,880

Mean Annual

$45,990

Median Hourly

$21.58

Total Employed

5,120

Salary Distribution

$33k

10th

$36k

25th

$45k

Median

$52k

75th

$61k

90th

How This Compares

Springfield, MA-CT

$44,880

this metro

Massachusetts

$47,340

you earn -5% vs state

United States

$39,680

you earn +13% vs US

Salary Trend

View data table

Year	Median Annual	Mean Annual	Employment
2023	$44,880	$45,990	5,120
2022	$40,310	$44,060	5,550
2021	$37,720	$42,010	5,330
2020	$38,410	$41,700	5,760
2019	$38,560	$41,300	6,060

Related Office and Administrative Support Occupations Jobs in Springfield, MA-CT

Other occupations in the same group, sorted by salary.

Meter Readers, Utilities	$75,620
Executive Secretaries and Executive Administrative Assistants	$64,650
First-Line Supervisors of Office and Administrative Support Workers	$64,480
Postal Service Clerks	$60,590
Cargo and Freight Agents	$58,340
Postal Service Mail Carriers	$56,330

View all Office and Administrative Support Occupations jobs in Springfield, MA-CT →