How does Customer Service Representatives pay in Springfield, MA compare to the national average?

Springfield, MA Customer Service Representatives salaries are 6% above the US national median of $42,830 per year.

What is the salary range for a Customer Service Representatives in Springfield, MA?

Customer Service Representatives salaries in Springfield, MA range from $34,720 (10th percentile) to $60,680 (90th percentile) per year, per 2024 BLS OEWS data.

Customer Service Representatives Salary in Springfield, MA

SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS

The median salary for a Customer Service Representatives in Springfield, MA is $45,410 per year as of 2024. That works out to roughly $21.83 per hour. This is 6% above the national median of $42,830. 2,900 people work as Customer Service Representatives in Springfield, MA.

Median Annual Salary

$45,410

Mean Annual

$46,340

Median Hourly

$21.83

Total Employed

2,900

Salary Distribution

$35k

10th

$38k

25th

$45k

Median

$51k

75th

$61k

90th

How This Compares

Springfield, MA

$45,410

this metro

Massachusetts

$48,060

you earn -6% vs state

United States

$42,830

you earn +6% vs US

Related Office and Administrative Support Occupations Jobs in Springfield, MA

Other occupations in the same group, sorted by salary.

First-Line Supervisors of Office and Administrative Support Workers	$65,860
Executive Secretaries and Executive Administrative Assistants	$65,700
Postal Service Clerks	$61,630
Legal Secretaries and Administrative Assistants	$60,750
Court, Municipal, and License Clerks	$59,310
Production, Planning, and Expediting Clerks	$58,780

View all Office and Administrative Support Occupations jobs in Springfield, MA →