Customer Service Representatives Salary in Springfield, IL
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Springfield, IL is $38,160 per year as of 2024. That works out to roughly $18.35 per hour. This is 11% below the national median of $42,830. 1,410 people work as Customer Service Representatives in Springfield, IL. Wages have grown 15% since 2014, when the median was $33,170.
Median Annual Salary
$38,160
Mean Annual
$41,570
Median Hourly
$18.35
Total Employed
1,410
Location Quotient
0.78
Average concentration
Salary Distribution
How This Compares
Springfield, IL
$38,160
this metro
Illinois
$44,910
you earn -15% vs state
United States
$42,830
you earn -11% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $38,160 |
| 2023 | $37,960 |
| 2022 | $36,310 |
| 2021 | $36,380 |
| 2020 | $35,830 |
| 2019 | $34,070 |
| 2018 | $31,250 |
| 2017 | $30,430 |
| 2016 | $30,150 |
| 2015 | $31,620 |
| 2014 | $33,170 |
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