Customer Service Representatives Salary in Scranton--Wilkes-Barre, PA
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Scranton--Wilkes-Barre, PA is $38,820 per year as of 2024. That works out to roughly $18.67 per hour. This is 9% below the national median of $42,830. 3,830 people work as Customer Service Representatives in Scranton--Wilkes-Barre, PA. Wages have grown 35% since 2014, when the median was $28,710.
Median Annual Salary
$38,820
Mean Annual
$42,230
Median Hourly
$18.67
Total Employed
3,830
Location Quotient
0.85
Average concentration
Salary Distribution
How This Compares
Scranton--Wilkes-Barre, PA
$38,820
this metro
Pennsylvania
$43,080
you earn -10% vs state
United States
$42,830
you earn -9% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $38,820 |
| 2023 | $36,980 |
| 2022 | $35,210 |
| 2021 | $36,090 |
| 2020 | $35,000 |
| 2019 | $33,500 |
| 2018 | $32,700 |
| 2017 | $31,610 |
| 2016 | $31,160 |
| 2015 | $29,230 |
| 2014 | $28,710 |
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