Customer Service Representatives Salary in Rockford, IL
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Rockford, IL is $40,840 per year as of 2024. That works out to roughly $19.64 per hour. This is 5% below the national median of $42,830. 2,270 people work as Customer Service Representatives in Rockford, IL. Wages have grown 27% since 2014, when the median was $32,120.
Median Annual Salary
$40,840
Mean Annual
$44,390
Median Hourly
$19.64
Total Employed
2,270
Location Quotient
0.92
Average concentration
Salary Distribution
How This Compares
Rockford, IL
$40,840
this metro
Illinois
$44,910
you earn -9% vs state
United States
$42,830
you earn -5% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $40,840 |
| 2023 | $39,670 |
| 2022 | $36,920 |
| 2021 | $36,360 |
| 2020 | $37,860 |
| 2019 | $33,610 |
| 2018 | $29,080 |
| 2017 | $27,650 |
| 2016 | $25,180 |
| 2015 | $31,240 |
| 2014 | $32,120 |
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