Customer Service Representatives Salary in Rochester, NY
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Rochester, NY is $44,100 per year as of 2024. That works out to roughly $21.20 per hour. This is 3% above the national median of $42,830. 9,090 people work as Customer Service Representatives in Rochester, NY. Wages have grown 44% since 2014, when the median was $30,660.
Median Annual Salary
$44,100
Mean Annual
$46,240
Median Hourly
$21.20
Total Employed
9,090
Location Quotient
1.05
Average concentration
Salary Distribution
How This Compares
Rochester, NY
$44,100
this metro
New York
$47,840
you earn -8% vs state
United States
$42,830
you earn +3% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $44,100 |
| 2023 | $41,050 |
| 2022 | $38,840 |
| 2021 | $37,700 |
| 2020 | $36,280 |
| 2019 | $33,800 |
| 2018 | $33,950 |
| 2017 | $33,670 |
| 2016 | $33,110 |
| 2015 | $31,390 |
| 2014 | $30,660 |
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