Customer Service Representatives Salary in Richmond, VA
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Richmond, VA is $39,480 per year as of 2024. That works out to roughly $18.98 per hour. This is 8% below the national median of $42,830. 11,870 people work as Customer Service Representatives in Richmond, VA. Wages have grown 24% since 2014, when the median was $31,910.
Median Annual Salary
$39,480
Mean Annual
$43,510
Median Hourly
$18.98
Total Employed
11,870
Location Quotient
1.03
Average concentration
Salary Distribution
How This Compares
Richmond, VA
$39,480
this metro
Virginia
$39,210
you earn +1% vs state
United States
$42,830
you earn -8% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $39,480 |
| 2023 | $37,930 |
| 2022 | $36,650 |
| 2021 | $36,330 |
| 2020 | $35,970 |
| 2019 | $34,950 |
| 2018 | $34,560 |
| 2017 | $34,070 |
| 2016 | $33,770 |
| 2015 | $33,940 |
| 2014 | $31,910 |
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