Customer Service Representatives Salary in New York-Newark-Jersey City, NY-NJ
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in New York-Newark-Jersey City, NY-NJ is $48,890 per year as of 2024. That works out to roughly $23.50 per hour. This is 14% above the national median of $42,830. 132,090 people work as Customer Service Representatives in New York-Newark-Jersey City, NY-NJ. Wages have grown 30% since 2014, when the median was $37,570.
Median Annual Salary
$48,890
Mean Annual
$53,670
Median Hourly
$23.50
Total Employed
132,090
Location Quotient
0.80
Average concentration
Salary Distribution
How This Compares
New York-Newark-Jersey City, NY-NJ
$48,890
this metro
New York
$47,840
you earn +2% vs state
United States
$42,830
you earn +14% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $48,890 |
| 2023 | $47,470 |
| 2022 | $46,200 |
| 2021 | $45,240 |
| 2020 | $42,730 |
| 2019 | $40,640 |
| 2018 | $39,140 |
| 2017 | $38,460 |
| 2016 | $38,450 |
| 2015 | $37,770 |
| 2014 | $37,570 |
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