Customer Service Representatives Salary in Massachusetts
SOC 43-4051 · State · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Massachusetts is $48,060 per year as of 2024. That works out to roughly $23.11 per hour. This is 12% above the national median of $42,830. 54,660 people work as Customer Service Representatives in Massachusetts. Wages have grown 17% since 2019, when the median was $40,940.
Median Annual Salary
$48,060
Mean Annual
$51,850
Median Hourly
$23.11
Total Employed
54,660
Salary Distribution
$36k
10th
$40k
25th
$48k
Median
$60k
75th
$72k
90th
How This Compares
Massachusetts
$48,060
this metro
United States
$42,830
you earn +12% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $48,060 |
| 2023 | $47,340 |
| 2022 | $45,950 |
| 2021 | $45,000 |
| 2020 | $42,000 |
| 2019 | $40,940 |
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