Customer Service Representatives Salary in Kalamazoo-Portage, MI
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Kalamazoo-Portage, MI is $39,440 per year as of 2024. That works out to roughly $18.96 per hour. This is 8% below the national median of $42,830. 1,870 people work as Customer Service Representatives in Kalamazoo-Portage, MI. Wages have grown 35% since 2014, when the median was $29,150.
Median Annual Salary
$39,440
Mean Annual
$42,840
Median Hourly
$18.96
Total Employed
1,870
Location Quotient
0.89
Average concentration
Salary Distribution
How This Compares
Kalamazoo-Portage, MI
$39,440
this metro
Michigan
$42,560
you earn -7% vs state
United States
$42,830
you earn -8% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $39,440 |
| 2023 | $38,500 |
| 2022 | $36,910 |
| 2021 | $37,080 |
| 2020 | $33,620 |
| 2019 | $32,830 |
| 2018 | $31,450 |
| 2017 | $30,410 |
| 2016 | $29,710 |
| 2015 | $30,010 |
| 2014 | $29,150 |
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