Customer Service Representatives Salary in Charlotte-Concord-Gastonia, NC-SC
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Charlotte-Concord-Gastonia, NC-SC is $44,480 per year as of 2024. That works out to roughly $21.39 per hour. This is 4% above the national median of $42,830. 27,730 people work as Customer Service Representatives in Charlotte-Concord-Gastonia, NC-SC. Wages have grown 22% since 2019, when the median was $36,590.
Median Annual Salary
$44,480
Mean Annual
$44,830
Median Hourly
$21.39
Total Employed
27,730
Salary Distribution
How This Compares
Charlotte-Concord-Gastonia, NC-SC
$44,480
this metro
North Carolina
$39,530
you earn +13% vs state
United States
$42,830
you earn +4% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $44,480 |
| 2023 | $40,410 |
| 2022 | $38,170 |
| 2021 | $37,250 |
| 2020 | $37,570 |
| 2019 | $36,590 |
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