Customer Service Representatives Salary in Champaign-Urbana, IL
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Champaign-Urbana, IL is $39,330 per year as of 2024. That works out to roughly $18.91 per hour. This is 8% below the national median of $42,830. 1,510 people work as Customer Service Representatives in Champaign-Urbana, IL. Wages have grown 28% since 2014, when the median was $30,760.
Median Annual Salary
$39,330
Mean Annual
$43,460
Median Hourly
$18.91
Total Employed
1,510
Location Quotient
0.82
Average concentration
Salary Distribution
How This Compares
Champaign-Urbana, IL
$39,330
this metro
Illinois
$44,910
you earn -12% vs state
United States
$42,830
you earn -8% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $39,330 |
| 2023 | $39,600 |
| 2022 | $37,370 |
| 2021 | $35,160 |
| 2020 | $33,430 |
| 2019 | $32,690 |
| 2018 | $30,840 |
| 2017 | $29,230 |
| 2016 | $28,220 |
| 2015 | $29,760 |
| 2014 | $30,760 |
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