Customer Service Representatives Salary in Boston-Cambridge-Nashua, MA-NH
SOC 43-4051 · Metropolitan Area · 2023 BLS OEWS
The median salary for a Customer Service Representatives in Boston-Cambridge-Nashua, MA-NH is $48,240 per year as of 2023. That works out to roughly $23.19 per hour. This is 22% above the national median of $39,680. 48,840 people work as Customer Service Representatives in Boston-Cambridge-Nashua, MA-NH. Wages have grown 24% since 2014, when the median was $38,810.
Median Annual Salary
$48,240
Mean Annual
$51,420
Median Hourly
$23.19
Total Employed
48,840
Location Quotient
0.94
Average concentration
Salary Distribution
How This Compares
Boston-Cambridge-Nashua, MA-NH
$48,240
this metro
Massachusetts
$47,340
you earn +2% vs state
United States
$39,680
you earn +22% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2023 | $48,240 |
| 2022 | $46,850 |
| 2021 | $46,670 |
| 2020 | $43,370 |
| 2019 | $41,990 |
| 2018 | $41,450 |
| 2017 | $40,930 |
| 2016 | $40,340 |
| 2015 | $39,390 |
| 2014 | $38,810 |
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