Customer Service Representatives Salary in Baltimore-Columbia-Towson, MD
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Baltimore-Columbia-Towson, MD is $41,150 per year as of 2024. That works out to roughly $19.79 per hour. This is 4% below the national median of $42,830. 19,580 people work as Customer Service Representatives in Baltimore-Columbia-Towson, MD. Wages have grown 19% since 2014, when the median was $34,560.
Median Annual Salary
$41,150
Mean Annual
$44,930
Median Hourly
$19.79
Total Employed
19,580
Location Quotient
0.83
Average concentration
Salary Distribution
How This Compares
Baltimore-Columbia-Towson, MD
$41,150
this metro
Maryland
$40,310
you earn +2% vs state
United States
$42,830
you earn -4% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $41,150 |
| 2023 | $40,060 |
| 2022 | $39,110 |
| 2021 | $37,350 |
| 2020 | $38,060 |
| 2019 | $37,100 |
| 2018 | $36,160 |
| 2017 | $35,680 |
| 2016 | $35,350 |
| 2015 | $35,290 |
| 2014 | $34,560 |
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