Customer Service Representatives Salary in Allentown-Bethlehem-Easton, PA-NJ
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Allentown-Bethlehem-Easton, PA-NJ is $40,560 per year as of 2024. That works out to roughly $19.50 per hour. This is 5% below the national median of $42,830. 5,450 people work as Customer Service Representatives in Allentown-Bethlehem-Easton, PA-NJ. Wages have grown 27% since 2014, when the median was $31,970.
Median Annual Salary
$40,560
Mean Annual
$44,170
Median Hourly
$19.50
Total Employed
5,450
Location Quotient
0.83
Average concentration
Salary Distribution
How This Compares
Allentown-Bethlehem-Easton, PA-NJ
$40,560
this metro
Pennsylvania
$43,080
you earn -6% vs state
United States
$42,830
you earn -5% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $40,560 |
| 2023 | $39,240 |
| 2022 | $37,150 |
| 2021 | $36,510 |
| 2020 | $34,890 |
| 2019 | $34,350 |
| 2018 | $33,420 |
| 2017 | $31,880 |
| 2016 | $31,070 |
| 2015 | $31,430 |
| 2014 | $31,970 |
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