Customer Service Representatives Salary in Albany-Schenectady-Troy, NY
SOC 43-4051 · Metropolitan Area · 2024 BLS OEWS
The median salary for a Customer Service Representatives in Albany-Schenectady-Troy, NY is $45,680 per year as of 2024. That works out to roughly $21.96 per hour. This is 7% above the national median of $42,830. 8,680 people work as Customer Service Representatives in Albany-Schenectady-Troy, NY. Wages have grown 46% since 2014, when the median was $31,250.
Median Annual Salary
$45,680
Mean Annual
$48,280
Median Hourly
$21.96
Total Employed
8,680
Location Quotient
1.11
Average concentration
Salary Distribution
How This Compares
Albany-Schenectady-Troy, NY
$45,680
this metro
New York
$47,840
you earn -5% vs state
United States
$42,830
you earn +7% vs US
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $45,680 |
| 2023 | $42,640 |
| 2022 | $39,520 |
| 2021 | $37,770 |
| 2020 | $38,770 |
| 2019 | $37,080 |
| 2018 | $36,560 |
| 2017 | $34,780 |
| 2016 | $33,820 |
| 2015 | $32,270 |
| 2014 | $31,250 |
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