Switchboard Operators, Including Answering Service Salary in U.S.
SOC 43-2011 · National · 2024 BLS OEWS
The median salary for a Switchboard Operators, Including Answering Service in U.S. is $38,370 per year as of 2024. That works out to roughly $18.45 per hour. 35,730 people work as Switchboard Operators, Including Answering Services in U.S.. Wages have grown 25% since 2019, when the median was $30,610.
Median Annual Salary
$38,370
Mean Annual
$42,130
Median Hourly
$18.45
Total Employed
35,730
Salary Distribution
$30k
10th
$34k
25th
$38k
Median
$46k
75th
$61k
90th
Salary by Industry
| Industry | Median Annual |
|---|---|
| Outpatient Care Centers | $65,470 |
| Offices of Physical, Occupational and Speech Therapists, and Audiologists | $63,990 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) | $55,310 |
| Business, Professional, Labor, Political, and Similar Organizations | $49,610 |
| Manufacturing | $49,050 |
| Offices of Other Health Practitioners | $48,710 |
| Office Administrative Services | $48,230 |
| Religious, Grantmaking, Civic, Professional, and Similar Organizations | $48,170 |
| Religious Organizations | $48,170 |
| Merchant Wholesalers, Durable Goods | $47,870 |
| Individual and Family Services | $47,350 |
| Promoters of Performing Arts, Sports, and Similar Events | $46,180 |
| Wholesale Trade | $45,220 |
| Accommodation | $45,110 |
| Traveler Accommodation | $45,110 |
| Truck Transportation | $45,080 |
| State Government, excluding Schools and Hospitals (OEWS Designation) | $44,810 |
| Accommodation and Food Services | $44,780 |
| Transportation and Warehousing | $44,690 |
| Community Food and Housing, and Emergency and Other Relief Services | $43,990 |
| Merchant Wholesalers, Nondurable Goods | $43,990 |
| Ambulatory Health Care Services | $43,300 |
| Federal Executive Branch (OEWS Designation) | $42,890 |
| Federal Government, including the U.S. Postal Service (OEWS Designation) | $42,890 |
| Credit Intermediation and Related Activities (5221 and 5223 only) | $42,170 |
| Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) | $42,050 |
| Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) | $42,050 |
| Agencies, Brokerages, and Other Insurance Related Activities | $41,910 |
| Construction | $41,780 |
| Plumbing, Heating, and Air-Conditioning Contractors | $41,780 |
| Building Equipment Contractors | $41,780 |
| Specialty Trade Contractors | $41,780 |
| Local Government, excluding Schools and Hospitals (OEWS Designation) | $41,690 |
| Finance and Insurance | $41,540 |
| Credit Intermediation and Related Activities | $41,350 |
| Insurance Carriers and Related Activities | $41,350 |
| Other Insurance Related Activities | $41,350 |
| Direct Health and Medical Insurance Carriers | $41,260 |
| Insurance Carriers | $41,210 |
| Direct Insurance (except Life, Health, and Medical) Carriers | $41,050 |
| State Government, including Schools and Hospitals (OEWS Designation) | $40,390 |
| Performing Arts, Spectator Sports, and Related Industries | $40,370 |
| Psychiatric and Substance Abuse Hospitals | $40,070 |
| Health Care and Social Assistance | $39,840 |
| Management of Companies and Enterprises | $39,380 |
| Management of Companies and Enterprises | $39,380 |
| General Medical and Surgical Hospitals | $39,380 |
| Management of Companies and Enterprises | $39,380 |
| Hospitals | $39,330 |
| Federal, State, and Local Government, including State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) | $39,230 |
| Legal Services | $39,120 |
| Nursing Care Facilities (Skilled Nursing Facilities) | $38,890 |
| Social Assistance | $38,880 |
| Educational Services | $38,730 |
| Local Government, including Schools and Hospitals (OEWS Designation) | $38,350 |
| Cross-industry, Private Ownership only | $38,310 |
| Specialty (except Psychiatric and Substance Abuse) Hospitals | $38,050 |
| Offices of Physicians | $38,000 |
| Medical and Diagnostic Laboratories | $37,880 |
| Death Care Services | $37,820 |
| Elementary and Secondary Schools | $37,800 |
| Other Services (except Public Administration) | $37,490 |
| Health and Personal Care Retailers | $37,180 |
| Health and Personal Care Retailers | $37,180 |
| Colleges, Universities, and Professional Schools | $37,110 |
| Educational Services | $37,110 |
| Management, Scientific, and Technical Consulting Services | $37,000 |
| Offices of Dentists | $36,970 |
| Other Amusement and Recreation Industries | $36,800 |
| Employment Services | $36,760 |
| Temporary Help Services | $36,300 |
| Business Support Services | $36,290 |
| Vocational Rehabilitation Services | $36,260 |
| Administrative and Support and Waste Management and Remediation Services | $36,200 |
| Administrative and Support Services | $36,200 |
| Other Miscellaneous Retailers | $36,040 |
| Arts, Entertainment, and Recreation | $35,780 |
| Casino Hotels | $35,580 |
| Nursing and Residential Care Facilities | $35,410 |
| Amusement, Gambling, and Recreation Industries | $35,360 |
| Personal and Laundry Services | $35,350 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services | $35,060 |
| Professional, Scientific, and Technical Services | $34,890 |
| Professional, Scientific, and Technical Services | $34,890 |
| Real Estate | $34,670 |
| Real Estate and Rental and Leasing | $34,670 |
| Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly | $34,550 |
| Gambling Industries | $34,120 |
| Retail Trade | $33,990 |
| Special Food Services | $33,870 |
| Food Services and Drinking Places | $33,860 |
| Television Broadcasting Stations | $33,540 |
| Automobile Dealers | $33,490 |
| Motor Vehicle and Parts Dealers | $33,490 |
| Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers | $33,140 |
| Radio and Television Broadcasting Stations | $32,950 |
| Radio Broadcasting Stations | $32,950 |
| Computer Systems Design and Related Services | $32,830 |
| Junior Colleges | $31,870 |
| Automotive Repair and Maintenance | $31,590 |
| Automotive Body, Paint, Interior, and Glass Repair | $31,590 |
| Repair and Maintenance | $31,580 |
| Other Ambulatory Health Care Services | $31,480 |
| Investigation and Security Services | $30,930 |
| Security Systems Services | $30,930 |
| Broadcasting and Content Providers | $30,190 |
| Information | $29,680 |
| Other Personal Services | $29,620 |
| Social Advocacy Organizations | $28,500 |
| Telecommunications | $27,020 |
Salary Trend
View data table
| Year | Median Annual |
|---|---|
| 2024 | $38,370 |
| 2023 | $36,750 |
| 2022 | $34,670 |
| 2021 | $30,150 |
| 2020 | $31,430 |
| 2019 | $30,610 |
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